1. SMS Consent Communication

    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications:

    If you have consented to receive text messages from Hand in heart Home Health Inc., you may receive messages related to the following:

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
  3. Message Frequency:

    Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/billing, etc.].

  4. Potential Fees for SMS Messaging:

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  5. Opt-In Method

    You may opt-in to receive SMS messages from Hand in heart Home Health Inc. in the following ways:

    • Verbally, during a conversation
    • By filling out a paper form
  6. Opt-Out Method:

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list

  7. Help:

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.handinhearthomehealth.com

    Additional Options:

    • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms
  8. Standard Messaging Disclosures: